SriLankan Airlines Jakarta Office in Indonesia
- Address: P T Lanka Semesta Cemerlang Menara Kuningan, Suite 3302 Jl HR Rasuna Said, Blok X-7 Kav-5, Setiabudi Jakarta 12920 Indonesia
- Email: reservations@srilankan.com
- Contact: +62 21 3001 4969
- Website: https://www.srilankan.com/
- Working Hours: Monday to Friday : 8:30 am to 5:30 pm Saturday : 8:30 am to 12:00 pm Closed on Sundays and Public Holidays.
Situated at P T Lanka Semesta Cemerlang Menara Kuningan, Suite 3302 Jl HR Rasuna Said, Blok X-7 Kav-5, Setiabudi Jakarta 12920 Indonesia, is the Jakarta Office of SriLankan Airlines. This city office is well-managed by a team of proficient professionals. Furthermore, these officers not only oversee the ground operations of the SriLankan flights but also find prompt solutions to customer issues. Moreover, the officials ensure that the flyers can have a seamless airport and in-flight encounter with the carrier.
Thus, this complex can be extremely beneficial for the customers flying to or from Jakarta.
Significant Contact Details of SriLankan Airlines Jakarta Office
First and foremost, this section contains all the official sources through which the travellers can address their queries at the Jakarta office. Along with this, several informative links are also attached below for the customer’s convenience.
SriLankan Jakarta Ticket Office Address: P T Lanka Semesta Cemerlang Menara Kuningan, Suite 3302 Jl HR Rasuna Said, Blok X-7 Kav-5, Setiabudi Jakarta 12920 Indonesia.
Jakarta Office Contact Number: +62 21 3001 4969
Operating Hours: Monday to Friday : 8:30 am to 5:30 pm Saturday : 8:30 am to 12:00 pm Closed on Sundays and Public Holidays.
Email Address: reservations@srilankan.com
Official Website of SriLankan Airlines: https://www.srilankan.com/
CGK Airport Contact Details
Additionally, the travellers who are visiting the Hatta International Airport (CGK) for the first time. Consequently, they can refer to the data mentioned below to avoid all sorts of travel-related chaos.
Airport Name: Hatta International Airport
Airport Address: Benda, Tangerang City, Banten, Indonesia.
Telephone Number: 62 21 55912648
Terminal: Terminal 1
Live SriLankan Flight Status: https://www.srilankan.com/en_uk/plan-and-book/flight-status
SriLankan Online Manage My Booking: Click here
Extra Baggage Allowance SriLankan: https://www.srilankan.com/bgalw
Map of SriLankan Airlines Jakarta Office
For enhanced clarity, this is a visual representation of the carrier’s city office. For instance, the transit points and landmarks are also specifically shown in detail. Also, this map supports passengers in analysing the easiest route and the most suitable mode of transportation.
Amenities Offered at the Jakarta Office of SriLankan Airlines
The passengers waiting at the Jakarta Office can enjoy the following amenities. These facilities particularly allow flyers to stay comfortable while waiting for their turn to address the queries.
- WiFi Access
- Seating Facility
- Pet-Friendly Spaces
- Tea/Coffee
Complaints handled at the Jakarta Office of SriLankan Airlines
Above all, these are the queries that are mostly resolved at the city office of the airlines. From flight-reservation issues and refund-related problems to membership and baggage assistance, a wide array of issues are dealt with here.
| Flight Maintenance | Flight Ticket Refund |
| Flight-Ticket Cancellation Assistance | Kiosk Check-In |
| Online Check-in | Expectant Woman Assistance |
| Rail and Fly Assistance | Prepaid Extra Baggage |
| FlySmiles Assistance | Special Dietary Meals |
| Baggage Assistance | Human Resources and Employee Services |
| Priority Services | Serendib Lounge Assistance |
| Flying with Pets Assistance | Flying with Children’s Assistance |
| Special Services | Disability Services |
| In-Flight Meals Assistance | In-Flight Entertainment Assistance |
Aircraft/Planes of SriLankan Airlines
Accordingly, as per the latest information, SriLankan Airlines has a fleet of 23 aircraft specifically. These cutting-edge planes are equipped with luxurious amenities to offer a pleasant onboard experience to the travellers.
- Airbus A320-200
- Airbus A320neo
- Airbus A321neo
- Airbus A330-200
- Airbus A330-300
SriLankan Airlines Headquarters Details
On the other hand, the travellers are quite disappointed with the assistance offered at the Jakarta office. Subsequently, they have full liberty to submit their feedback to the senior authorities present at the SriLankan Airlines Headquarters.
| Headquarters (HQ) Address | Airline Centre, Bandaranaike International Airport, Katunayake, Sri Lanka |
| Customer Service Number | +94117 77 1979 |
| Operating Hours | Monday to Friday from 08:15 a.m. to 16:45 p.m.. |
| feedback@srilankan.com |
List of all SriLankan Airlines Offices.
To sum up, the Jakarta Office of SriLankan Airlines is run by a team of experts who have noteworthy experience in the industry. Also, the representatives available at this office assist the flyers through an extensive range of issues. Hence, the contact details presented in this page can be quite beneficial for the travellers.
FAQs
The accurate address of SriLankan Jakarta Office is P T Lanka Semesta Cemerlang Menara Kuningan, Suite 3302 Jl HR Rasuna Said, Blok X-7 Kav-5, Setiabudi Jakarta 12920 Indonesia.
The official contact number of SriLankan Jakarta Office is +62 21 3001 4969.
Yes, the Jakarta Office of SriLankan provide Priority Services Assistance.
Yes, SriLankan Jakarta Office offers FlySmiles Assistance.
The official website of SriLankan Airlines is srilankan.com.

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