Singapore Airlines Surabaya Office in Indonesia

Singapore Airlines has a customer-centric city office in Surabaya, Indonesia. At this office, a team of skilled officers handles ground services while meeting customer requirements. Whether it’s a minor lost-and-found query or a persistent refund issue, every complaint is actively resolved at this complex. Thus, visiting the city office can be quite helpful for travellers flying to or from Surabaya.

Contact Details of Singapore Airlines Surabaya Office

First and foremost, these are the ways to reach out to the officials available at the Surabaya office without any hassle. In addition, essential airline-related links are provided below.

Address: Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia.

Contact Number: 62 31 5319218

Working Hours: Monday-Sunday : 24 Hours

Email ID: public_affairs@singaporeair.com.sg

Official Website: https://www.singaporeair.com/

Details of Surabaya Airport

Further, these are the significant details of Juanda International Airport. Travellers who are confused about the airport particulars can refer to this data.

NameJuanda International Airport
TerminalTerminal 2
AddressJl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
Airport CodeSUB
Telephone NumberNo Available

Amenities Offered at the Surabaya Office

Moreover, the Surabaya office of Singapore Airlines stands out for its hospitality. Along with comfortable seating options, complimentary WiFi and beverages are also offered.

  • Tea/Coffee
  • Seating Spaces
  • Information Desks
  • Complimentary WiFi
  • Pet Friendly Spaces

Queries Resolved at Singapore Airlines Surabaya Office

Equally important, these are some of the matters that can be easily sorted out at the Surabaya office.

Flight MaintenanceFlight-Ticket Booking
Flight-Ticket Cancellation ServicesFlight-Ticket Refund Services
KrisFlyer AssistancePPS Club Assistance
Student Privileges ServicesAutomated Bag Drop Services
Flight Status AssistanceFlight Delay Assistance
Airport Check-InKiosk Check-In
Online Check-InTravel Insurance Services
Rail and Fly AssistanceCorporate Travel Assistance
Baggage ServicesFast Track Services
Special ServicesMobility Services
In-Flight Meals AssistanceIn-Flight Entertainment Assistance

Singapore Airlines Headquarters Address and Contact Details

On the other hand, the travellers who are constantly facing queries. They can visit the Singapore Airlines Headquarters to have a better experience at the administrative hub.

AddressAirline House, 25 Airline Road, Singapore 819829
Contact Number+65 6223 8888 
Operating HoursEvery Day for 24 Hours

Map of Singapore Airlines Surabaya Office

Besides, this is an easy-to-navigate map of the carrier’s Surabaya office. By following the directions highlighted below, travellers can seamlessly reach the destination.

List of all Singapore Airlines Offices.

Singapore Airlines is quite efficient at catering to passengers’ demands in Surabaya. Whether there is a web check-in error or membership problems. This location solves a variety of problems.

FAQs

What is the address of Singapore Airlines in Surabaya?

The address of the Surabaya office is Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia.

How can I contact Singapore Airlines in Surabaya?

You can contact the Surabaya office by calling 62 31 5319218.

Does the Surabaya office offer Lost and Found Assistance?

Yes, the Surabaya office offers Lost and Found Assistance.

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