Lufthansa Shanghai Office in China
- Address: China, Shanghai, Huangpu, Hubin Rd, 222号企业天地13层314-321 邮政编码: 200021
- Email: customer.relations@lufthansa.com
- Contact: 86 4008 868 868
- Website: https://www.lufthansa.com/
- Working Hours: 9:00 am - 6:00 pm (daily)
The Lufthansa Shanghai Office, conveniently located in China, is an essential physical location where travelers can directly address any issues during their travel. From changes to reservations and inquiries about baggage allowance to requests for special assistance and loyalty program questions, the city office provides first-rate support.
In-depth information about routes, connection times, and seasonal service adjustments that may not be easily found online is available from the office staff. Read this page through to the end, as it will provide you with the necessary contact information.
Contact Details of Lufthansa Shanghai Office
You can contact the staff at the Lufthansa Airline Office if you have any queries or concerns about your itinerary. Below is the contact information for the Shanghai office.
Lufthansa Airlines Shanghai Main Address: China, Shanghai, Huangpu, Hubin Rd, 222号企业天地13层314-321 邮政编码: 200021.
Shanghai Office Phone Number: 86 4008 868 868
Email Address: customer.relations@lufthansa.com
Working Hours: 9:00 am – 6:00 pm (daily)
Online Check in: https://www.lufthansa.com/en/online-check-in
Lufthansa Flight Status: https://www.lufthansa.com/en/timetable-and-flight-status
Official Website of Lufthansa: https://www.lufthansa.com/
Map of Lufthansa Shanghai Office
To easily locate the Shanghai Office in China, use the dynamic map.
Lufthansa Shanghai Airport Office Details
Shanghai Pudong International Airport (PVG) in Shanghai, the departure point for Lufthansa Airlines flights, offers easy access to major hubs. This contains the necessary details, including PVG’s address and phone number.
| Airport | Shanghai Pudong International Airport |
| Terminal | Terminal 2 |
| Airport Code | PVG |
| Airport Address | 600 Luoshan Rd, Pudong, Shanghai, China |
| PVG Airport Phone Number | 86 21 96990 |
Lufthansa Baggage-Related Contact Details
Baggage Policy: https://www.lufthansa.com/pe/en/baggage-irregularities
Online Baggage Tracing: https://www.lufthansa.com/baggage-tracing
Baggage Claims (lost or damaged) Email: baggage.claims@dlh.de
Delayed Baggage Email: customer.relations@lufthansa.com
Baggage Service Phone Number
| Germany | +49 69 86 799 799 (can assist with baggage tracking globally) |
| United States (USA) | +1 877 234 3449 (for lost baggage issues at U.S. airports) |
Services at the Shanghai Office of Lufthansa
This is an extensive list of services that the Shanghai office provides. Passengers can take advantage of these facilities at Shanghai Pudong International Airport, which include general customer service and Miles and More questions.
| Flight Maintenance | Flight-Ticket Booking & Cancellation |
| Kiosk Check-in | Airport & Online Check-In |
| Expectant Woman Assistance | Mobility Assistance |
| Pet Travel Assistance | Flight/Visa Info |
| Missing/Delayed Luggage | Duty-Free Allowance |
| Visa Services | Airport Lounges & Transfers |
| In-Flight Meals | Baggage Allowance |
| Trip Insurance | Immigration Services |
| Valet Parking | Meet and Greet |
Lufthansa Headquarters Details
Visitors who have higher-level questions or are dissatisfied with the service provided by the Shanghai office can contact the headquarters. For more information, they can then contact Lufthansa Airlines Headquarters. Here are the details of the Lufthansa Headquarters.
| Headquarters Address | Phone Number |
| Cologne, Venloer Straße 151-153, Germany | +49 (0) 69-86-799-799 |
List of Lufthansa Offices.
Contact the staff at the Lufthansa Shanghai Office in China if you require help booking a flight, canceling a ticket, or using any other ticket management services. You may also visit the office in person. You can easily interact with the representatives. using the contact information provided.
FAQs
Lufthansa Shanghai Office is conveniently located at China, Shanghai, Huangpu, Hubin Rd, 222号企业天地13层314-321 邮政编码: 200021.
You can contact the office by calling the customer support number 86 4008 868 868. Additionally, you can use their official website to connect with them.
Using the Customer Care form on the airline’s official website, you can complain to Lufthansa. Additionally, you can file a complaint via the Lufthansa email address.

Lufthansa Lviv Office in Ukraine
Lufthansa Ontario Office in USA
Lufthansa Lyon Office in France
Lufthansa Ancona Office in Italy
Lufthansa Tel Aviv Office in Israel
Lufthansa Birmingham Office in United Kingdom
Lufthansa Sioux Falls Office in USA
Lufthansa Podgorica Office in Montenegro
Lufthansa Riyadh Office in Saudi Arabia
Lufthansa Albany Office in New York
Lufthansa Seville Office in Spain
Lufthansa Prince George Office in Canada
Lufthansa Palermo Office in Italy
Lufthansa Hyderabad Office in India
Lufthansa Seattle Office in USA
Lufthansa Melbourne Office in Australia
Lufthansa Valletta Office in Malta
Lufthansa Salt Lake City Office in USA
Lufthansa Chennai Office in India
Lufthansa Kochi Office in India
Leave a Reply