Etihad Airways Nairobi Office in Kenya

The Etihad Airways (EY) Nairobi office is located in Nairobi, Kenya, to assist with travel-related queries. The Etihad Airways office staff will greet you and provide information about their travel policies and services. You can also request that the office personnel modify or cancel your reservation. The crew provides the greatest services to meet your preferences.

Check out the complete guide below for contact information about the Etihad City office in Nairobi.

Contact Details of the Etihad Airways Nairobi Office

The table below lists the contact information for travelers who require assistance with bookings, luggage inquiries, or itinerary modifications. Use the information to get in touch with the airline representatives.

Etihad Airways Nairobi Office Address: Embakasi, Nairobi, Kenya.

Nairobi Office Phone Number: 254 20 7602516

Email Address: feedback@etihad.ae

Working Hours: Everyday 24/7

Online Check in: https://www.etihad.com/en-us/manage/check-in

Flight Status: https://www.etihad.com/en-us/manage/flight-status

Official Website of Etihad Airways: https://www.etihad.com/

Map Location of Etihad Airways Nairobi Office

Below is the interactive map that directs travelers to the office in Nairobi. The map shows surrounding locations so you can quickly find the Etihad Nairobi Office

Etihad Airways Nairobi Airport Details

Etihad Airways’ city office in Nairobi manages its services at Jomo Kenyatta International Airport. Find out the details below:

Airport	Jomo Kenyatta International Airport
Terminal	main passenger terminal
Airport Address	Embakasi, Nairobi, Kenya
Contact Number	254 206-822-111
Airport Code	NBO

Services Offered at the Etihad Airways Nairobi, Kenya

The Etihad Nairobi office employs a team of talented and educated travel professionals who offer customized solutions to travelers. Whether you are a frequent flyer or planning your first flight with Etihad, the airline’s Nairobi office provides hands-on assistance for a variety of services.

These services are listed below:

Handling Receipts and Refunds	Flight Booking and Cancellation
Unaccompanied Minor	Rebooking assistance due to Delays and weather disruptions
Visa-related Information	Special or Sports baggage handling
Travel with Pets or Animals	Special meal request
Business Class upgrade	Missing/ Delay/ Damaged Luggage
Mobility support	Lost & found Department
Etihad Airways Guest Inquiries	Extra legroom seating
valet services	Baggage Add–on
Dedicated visa assistance	All check-in services
In-Flight Entertainment	Special Assistance (Passengers with disabilities and medical needs)
Lounge access	Group Travel Assistance

Etihad Airways Planes/Aircraft

The airline operates a total fleet of 128 aircraft, with Etihad Airways including both Airbus and Boeing models.

Airbus A319-100
Airbus A320-200
Airbus A320neo
Airbus A321-200
Airbus A321neo
Airbus A330-200
Airbus A330-300
Airbus A340-500
Airbus A340-600

Airbus A350-900
Airbus A350-1000
Airbus A380-800
Boeing 777-200LR
Boeing 777-300ER
Boeing 777-8
Boeing 777-9
Boeing 787-9

Etihad Airways Headquarters Details

The Etihad Airways Headquarters is located in Khalifa City, Abu Dhabi, United Arab Emirates, near Zayed International Airport. Here are the key contact details of the head office.

Headquarters Address	Telephone Number
New Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi, UAE	+971 2 599 0000

List of Etihad Airways Offices worldwide.

Etihad Airways is well-known for its premium travel services, making it the favored choice for passengers flying from Nairobi. Additionally, the airline offers guests a customized experience from Economy Class to Business Class service. All travel-related services are easily accessible to passengers thanks to Etihad Airways’ Nairobi office. The crew is 24/7 accessible to answer the prominent clients’ questions.