Etihad Airways Headquarters
- Address: New Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi
- Email: feedback@etihad.ae
- Contact: +971 2 599 0000
- Website: https://www.etihad.com/
- Working Hours: Monday to Friday, 9:00 AM – 5:00 PM
Etihad Airways, the national airline of the United Arab Emirates, is headquartered in Khalifa City A, Abu Dhabi, United Arab Emirates, near Zayed International Airport. The office serves as the core location for corporate management, marketing, finance, human resources, strategic planning, and global operations.
Whether you are in Abu Dhabi or planning your next trip, the Etihad Airways headquarters can help with all of your travel-related concerns. Everything a traveler needs to know about Etihad Airways’ headquarters is covered in this comprehensive guide, including how to get to the corporate office and the amenities available.
Etihad Airways Corporate Office & Headquarters Information
Here are all the contact details of the Etihad Airways head office. To speak with a customer care representative at Etihad Airways’ headquarters office, use the contact information listed below.
| Parent Company | Etihad Aviation Group |
| Headquarters (HQ) | Khalifa City, Abu Dhabi, United Arab Emirates, |
| Etihad Airways Headquarters Address | New Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi |
| Main Contact Number | +971 2 599 0000 |
| Customer Care Number | +971 600 555 666 |
| WhatsApp Number | +971-56-688-9003 |
| Operating Hours | Monday to Friday, 9:00 AM – 5:00 PM |
| Email Address | feedback@etihad.ae |
| Official Website | https://www.etihad.com/ |
| Social Media Links | Facebook: https://www.facebook.com/etihad Instagram: https://www.instagram.com/etihad/ Twitter: https://x.com/etihad YouTube: https://www.youtube.com/EtihadAirways |
Etihad Airways Headquarters Map
Etihad Airways’ headquarters are located near the government office NP-RBAA-132KV (RAHA A) and the Etihad Plaza post office at Khalifa City A, Abu Dhabi, UAE. Below is an interactive map that provides a comprehensive overview of the service counter, entry and departure locations, and guest access, ensuring a seamless experience for everyone.
Services at the Etihad Airways Corporate Office, Khalifa City
Although Etihad Airways’ headquarters are located in the main city, which acts as the airline’s hub, travelers may still rely on the crucial support services for their trip. Etihad Airways’ headquarters in Abu Dhabi can help with the following services if you require assistance with your travel arrangements:
| Multilingual support for general inquiries | Human Resources & employee services |
| Flight Maintenance | Coordination with embassies over visas |
| Handling of ticket refunds for cancellations | Corporate Communications & Media |
| Loyalty tier status upgrade | Convenient channels for quick assistance |
| Travel advisory requirement | Redeem Etihad guest miles |
| Travel support for Hajj/Umrah Pilgrims | Travel insurance inquiries |
| Multi-city itinerary assistance | Regulatory & legal liaison |
Etihad Airways Executive Customer Service Contacts
Those who require assistance with Etihad Airways should contact the executive team using the information provided below.
The contact details for Etihad Airways executives are as follows:
| Name | Position | Contact Details | Address |
| Caroline Gazeley | Head of Customer Experience | caroline.gazeley@etihad.com | Khalifa City AAbu Dhabi, United Arab Emirates 35566 |
| Alpna Mathews | Regional GM – Americas, UK, and Ireland | alpna.mathews@etihad.com | 2200 Pennsylvania Avenue NW4th Floor EastWashington, DC 20037 |
| Antonoaldo Neves | Chief Executive | antonoaldo.neves@etihad.com | Khalifa City AAbu Dhabi, United Arab Emirates 35566 |
Check out the other Etihad Airways Offices for key details, including address, phone number, services, and airport information.
The Etihad Airways headquarters in Abu Dhabi is the most trusted support center for passengers searching for direct, dependable assistance with their travel. The Etihad Airways Abu Dhabi office serves as a public ticketing office and the primary point of contact for travel-related inquiries, particularly when you require higher-level assistance.
For immediate assistance, call the Etihad Airways Head Office contact number, which is available 24 hours a day, seven days a week.
FAQs
The Etihad Airways head office is conveniently located on New Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi, United Arab Emirates.
Travelers can contact Etihad Airways’ corporate office by calling +971 600 555 666 or emailing feedback@etihad.ae. Besides, you can write a letter to them at PO Box 35566, Khalifa City A, Abu Dhabi, United Arab Emirates.
Etihad Airways’ head office is open from Monday to Friday, 9:00 AM – 5:00 PM, to assist leisure and business travelers and manage its operational services.

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