Air Serbia Vienna Office in Austria
- Address: Vienna International Airport, Terminal I, Check-in 166-194
- Email: callcenter@airserbia.com
- Contact: 43 5 1766 3100
- Website: https://www.airserbia.com/
- Working Hours: Every Day from 06:00 AM - 23:00 PM, and Sun 06:00 AM – 02:00 PM.
Air Serbia’s (JU) Vienna Office in Austria provides hassle-free assistance to passengers flying with Air Serbia. The staff can help you with specific travel needs, flight changes, ticket buying, and baggage issues. Air Serbia, the official airline of Serbia, connects travelers to key locations around Europe and beyond. By assisting you with every step of Air Serbia’s services, the Vienna office makes your trip more comfortable.
Get all details about the Air Serbia city office in Austria, including the contact number, social media links, and services.
How Can I Contact Air Serbia Vienna Office?
The Air Serbia city office aims to improve accessibility and provide several contact channels for efficiently meeting the demands of passengers and businesses.
The following table contains the contact information for the Air Serbia office.
The Air Serbia Vienna Office is located at Vienna International Airport, Terminal I, Check-in 166-194.
You can reach the office by phone at 43 5 1766 3100.
Email Address: callcenter@airserbia.com
For email lost baggage inquiries: baggageservices@airserbia.com
Working hours: Every Day from 06:00 AM – 23:00 PM, and Sun 06:00 AM – 02:00 PM..
Official Website of Air Serbia: https://www.airserbia.com/
Map Location of Air Serbia Vienna Office
Air Serbia’s Vienna office is at Vienna International Airport, Terminal I, Check-in 166-194. Use the interactive map of the Air Serbia city office provided below for exact directions. It will also assist you in finding nearby service locations in the Vienna office.
Does Air Serbia have a ticket office at Vienna Airport?
Yes, Air Serbia operates a ticket office at Vienna Airport to help passengers with reservations, modifications, and other services. Below are the Vienna Airport office details for your reference:
Air Serbia has a ticket counter at Vienna International Airport, single main terminal.
Terminal: single main terminal
Airport Address: Schwechat, 1300 Wien, Austria.
Contact Number: 43 1 70070
Airport Code: VIE
Online Check in: https://www.airserbia.com/en/info-and-help/support/check-in-options
Air Serbia Flight Status: https://www.airserbia.com/en/explore/flights/flights-schedule
Baggage Information: https://www.airserbia.com/en/explore/services/baggage
What services are available at the Air Serbia Vienna Office?
The Air Serbia Vienna office in Vienna, Austria, handles flight bookings, check-in, baggage assistance, and other passenger services. It operates daily (06:00–23:00) and provides local support for travelers flying with Air Serbia.
A list of all the services offered by Air Serbia’s Vienna office is provided below.
| Self-Service Kiosk Check-in | Unaccompanied Minor |
| Lost and Found Department | Immigration Services |
| Rebooking assistance due to Delays and weather disruptions | Seats Enquiries and Selection |
| Missing/ Delay/ Damaged Luggage | Flight -Ticket Booking & Cancellation |
| Special or Sports baggage handling | Services for seniors |
| Meet-and-greet | Pet travel assistance |
| Extra legroom seating | Dedicated visa assistance |
| Business Class upgrade | Flight status update |
| Mobility support | Duty-Free Allowance |
What types of aircraft does Air Serbia operate?
Air Serbia operates a modern and diverse fleet serving both regional and long-haul destinations. The fleet consists of the following aircraft.
- ATR 72
- Airbus A319-100
- Airbus A320-200
- Airbus A330-200
- Boeing 737-300
Where is the headquarters of Air Serbia located?
The Air Serbia Headquarters is located in Belgrade, Serbia (16 Bulevar umetnosti, New Belgrade). Travelers can reach the head office using the following contact information:
| Headquarters Address | Contact Number | |
| Air SERBIA a.d. Beograd,Jurija Gagarina 12, 11070 Novi Beograd, Srbija | 0800 111 528 | guest.support@airserbia.com. |
List of all Air Serbia Offices globally.
The office is fully equipped, offering a wide range of services from flight reservations to specialized assistance to meet the different demands of international travelers. Air Serbia is committed to operational excellence and passenger happiness, and it is the most popular carrier for travel to Serbia and other key European destinations.
Visit the Vienna office before your trip to ensure a comfortable and smooth journey.
FAQs
Vienna International Airport, Terminal I, Check-in 166-194, is the official address of the Air Serbia Vienna office.
Contact Air Serbia’s Vienna office at 43 5 1766 3100 or email callcenter@airserbia.com for assistance with inquiries.
The Air Serbia city office is open daily from Every Day from 06:00 AM – 23:00 PM, and Sun 06:00 AM – 02:00 PM..
Yes, the airport offers baggage services. At the Air Serbia counter, you can check your bags and get assistance with baggage-related issues.

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