Air Astana Shymkent Office in Kazakhstan
- Address: Kunaev Avenue 13; t, Shymkent, Kazakhstan
- Email: call.centre@airastana.com
- Contact: 7 7252 30 05 09
- Website: https://airastana.com/
- Working Hours: Monday-Sunday : 24 Hours
Air Astana’s Shymkent office is located at Kunaev Avenue 13; t, Shymkent, Kazakhstan. This city office actively manages all the airline-oriented activities at the ground level. Along with managing the flight operations, the customer issues are also timely solved. Moreover the polite and helpful staff present at the Shymkent office make the air travel quite seamless for the flyers.
Thus, on this page, all the contact information required by the passengers travelling to or from Shymkent is clearly presented.
Contact Sources of Air Astana Shymkent Office
First and foremost, these are the authentic sources through which travellers can either visit the Shymkent office personally or contact them. These office details, coupled with informative airline links, are presented below for enhanced clarity.
Air Astana Ticket Office in Shymkent Address: Kunaev Avenue 13; t, Shymkent, Kazakhstan.
Shymkent Office Contact Number: 7 7252 30 05 09
Operating Hours: Monday-Sunday : 24 Hours
Email Id: call.centre@airastana.com
Official Website of Air Astana: https://airastana.com/
Map of Air Astana Shymkent Office
Further, this is the accurate map to the Shymkent Office of Air Astana. The in-depth route details are highlighted here quite explicitly. Also, the road types and transit points are presented for better clarity. With the help of the map, visitors can reach the destination safely without any inconvenience.
Air Astana Ticket Office at CIT Airport
Equally important, this section can be extremely beneficial for the flyers who are not very familiar with Shymkent International Airport. Besides the airport address and contact data, the airport terminal where Air Astana flies is also mentioned.
Which Terminal Does Air Astana Use at Shymkent International Airport?
Terminal A.
Air Astana Office at CIT Airport Address: 9F8V+F7V, Shymkent, Kazakhstan.
Telephone Number: +7 7252 45 50 31
Online Check-in: https://airastana.com/global-en/booking-manage/check-in
Air Astana Flight Status Check: https://airastana.com/global-en/flight-status
All about your baggage: https://airastana.com/global-en/information/baggage-allowance
Amenities Offered at the Shymkent Office of Air Astana
Quite importantly, the customers are also offered a wide array of facilities at Air Astana’s Shymkent office. Apart from the basic seating facilities, other amenities such as tea and coffee are also provided. Subsequently, this reflects the airline’s hospitality towards the passengers.
- Complimentary WiFi
- Pet-friendly
- Tea/Coffee
- Seating Spaces
Complaints attended at the Shymkent Office of Air Astana
Above all, these are some of the complex complaints or grievances addressed by the flyers at the Shymkent office. From flight cancellation and delay problems to membership and upgrade issues, the staff supervises everything here.
| Flight-Ticket Reservation Assistance | Flight-Ticket Refund Services |
| Online Check-In Services | Flight Delays Cancellation Assistance |
| Nomad Club Assistance | MySeat Assistance |
| MyBaggage Assistance | Lost and Found Services |
| MyStopover Services | MyUpgrade Services |
| Youth and Senior Fares Services | MyTour Assistance |
| Carriage of Pets Assistance | Special Meals Assistance |
| Special Baggage Services | Young Flyers Services |
| Airport Check-In | Kiosk Check-In |
| Special Assistance | Disability Services |
| In-Flight Meals Assistance | In-Flight Entertainment Assistance |
Planes/Aircraft of Air Astana
The Kazakhstan carrier has a diverse collection of approximately 62 high-tech aircraft. These planes include all the advanced features and follow intricate design details. Hence, this reflects Air Astana’s commitment to passengers’ leisure and luxuries.
- Airbus A320neo
- Airbus A321-200
- Airbus A321LR
- Airbus A321neo
- Boeing 767-300ER
- Boeing 787-9
Air Astana Headquarters Contact Details
Alternatively, if the flyers are disappointed with the staff members and the assistance offered at the Shymkent office, they can submit their feedback to the senior authorities running the Air Astana Headquarters.
| Air Astana Headquarters (HQ) Address | Air Astana JSC, 4А Zakarpatskaya st., 050039, Almaty, Kazakhstan |
| Customer Service Number | +7 (727) 258 41 35 |
| Email Address | reception@airastana.com |
List of all Air Astana Offices.
To sum up, the Shymkent office of Air Astana is an exceptional office that manages airline-oriented tasks while assisting passengers. The professionals available here ensure that the travellers can enjoy a hassle-free airport and in-flight travel.
Therefore, all the contact details and relevant information mentioned on this page are significant for the customers.
FAQs
The precise address of Air Astana’s Shymkent Office is Kunaev Avenue 13; t, Shymkent, Kazakhstan.
You can contact the Shymkent Office at 7 7252 30 05 09.
Yes, Air Astana’s Shymkent Office offers Group Booking Assistance.
Yes, the Shymkent Office provides Young Flyers Assistance.
The official website of Air Astana is airastana.com.

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