Singapore Airlines Surabaya Office in Indonesia
- Address: Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia
- Email: public_affairs@singaporeair.com.sg
- Contact: 62 31 5319218
- Website: https://www.singaporeair.com/
- Working Hours: Monday-Sunday : 24 Hours
Singapore Airlines has a customer-centric city office in Surabaya, Indonesia. At this office, a team of skilled officers handles ground services while meeting customer requirements. Whether it’s a minor lost-and-found query or a persistent refund issue, every complaint is actively resolved at this complex. Thus, visiting the city office can be quite helpful for travellers flying to or from Surabaya.
Contact Details of Singapore Airlines Surabaya Office
First and foremost, these are the ways to reach out to the officials available at the Surabaya office without any hassle. In addition, essential airline-related links are provided below.
Address: Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia.
Contact Number: 62 31 5319218
Working Hours: Monday-Sunday : 24 Hours
Email ID: public_affairs@singaporeair.com.sg
Official Website: https://www.singaporeair.com/
Details of Surabaya Airport
Further, these are the significant details of Juanda International Airport. Travellers who are confused about the airport particulars can refer to this data.
| Name | Juanda International Airport |
| Terminal | Terminal 2 |
| Address | Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia |
| Airport Code | SUB |
| Telephone Number | No Available |
Amenities Offered at the Surabaya Office
Moreover, the Surabaya office of Singapore Airlines stands out for its hospitality. Along with comfortable seating options, complimentary WiFi and beverages are also offered.
- Tea/Coffee
- Seating Spaces
- Information Desks
- Complimentary WiFi
- Pet Friendly Spaces
Queries Resolved at Singapore Airlines Surabaya Office
Equally important, these are some of the matters that can be easily sorted out at the Surabaya office.
| Flight Maintenance | Flight-Ticket Booking |
| Flight-Ticket Cancellation Services | Flight-Ticket Refund Services |
| KrisFlyer Assistance | PPS Club Assistance |
| Student Privileges Services | Automated Bag Drop Services |
| Flight Status Assistance | Flight Delay Assistance |
| Airport Check-In | Kiosk Check-In |
| Online Check-In | Travel Insurance Services |
| Rail and Fly Assistance | Corporate Travel Assistance |
| Baggage Services | Fast Track Services |
| Special Services | Mobility Services |
| In-Flight Meals Assistance | In-Flight Entertainment Assistance |
Singapore Airlines Headquarters Address and Contact Details
On the other hand, the travellers who are constantly facing queries. They can visit the Singapore Airlines Headquarters to have a better experience at the administrative hub.
| Address | Airline House, 25 Airline Road, Singapore 819829 |
| Contact Number | +65 6223 8888 |
| Operating Hours | Every Day for 24 Hours |
Map of Singapore Airlines Surabaya Office
Besides, this is an easy-to-navigate map of the carrier’s Surabaya office. By following the directions highlighted below, travellers can seamlessly reach the destination.
List of all Singapore Airlines Offices.
Singapore Airlines is quite efficient at catering to passengers’ demands in Surabaya. Whether there is a web check-in error or membership problems. This location solves a variety of problems.
FAQs
The address of the Surabaya office is Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia.
You can contact the Surabaya office by calling 62 31 5319218.
Yes, the Surabaya office offers Lost and Found Assistance.

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